Fifth Third Bank
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Fifth Third Bank Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Fifth Third Bank has 1.5 star rating based on 348 customer reviews. Consumers are mostly dissatisfied.
40% of users would likely recommend Fifth Third Bank to a friend or colleague.
- Rating Distribution
Pros: Customer service, Nice people at local branch, No one is there to speak to.
Cons: Awful customer service, Fees, Communication.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Fifth Third Bank has 1.5 star rating based on 348 customer reviews. Consumers are mostly dissatisfied.
40% of users would likely recommend Fifth Third Bank to a friend or colleague.
- Rating Distribution
Pros: Customer service, Nice people at local branch, No one is there to speak to.
Cons: Awful customer service, Fees, Communication.Recent recommendations regarding this business are as follows: "Do Not do busses with Fifth Third Bank", "Avoid at all costs.", "Able to freeze my own account online and over the phone", "Avoid at all costs", "Don't bank here".
Most users ask Fifth Third Bank for the refund as a solution to their issues.
Consumers are not pleased with Reliability and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Fifth Third Bank Reviews
"Real Life Rewards!, the plastic card I sign"
How do I receive a "dining card" when signing up on line? I have received none Redemption Confirmation AUHHW722**** User's recommendation: Don’t give up
"Poor customer services and over charging of late fees and other bs corporations fees"
Charged me over 1400.00 in late fees along with 1000s of dollars in corporate fees.. This bank is fraudulent and need to have a congressional investigation...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Bradenton, Florida
Poor customer services and over charging of late fees and other bs corporations fees
User's recommendation: Do Not do busses with Fifth Third Bank
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resetting a password
Preferred solution: Apology
User's recommendation: Avoid at all costs.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Columbia, South Carolina
Up dating my apps
User's recommendation: Great bank professional staff and no worries
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Worst experience ever... well not let me have my funds because I don't have 2 photo IDs most ppl don't o went to branch w utility bill another banks bank statement my ss card and state ID plus credit
Preferred solution: My money
User's recommendation: Don't bank here
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Bank account ***
- It takes over a week to get your money back
Preferred solution: Full refund
User's recommendation: Able to freeze my own account online and over the phone
Saint Louis, Missouri
Mailed payment
Car title return
- Customer experience
Preferred solution: Deliver product or service ordered
User's recommendation: Avoid at all costs
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I cannot get in touch with a broker, or a banker, in any of the local locations
I need to withdraw some funds from an IRA account held by the brokerage side of the bank. I have the direct phone number for my broker.
His bloody voicemail is full and he cannot take any more messages. He no longer answers his phone. The number I was given at the branch for Adam, first name only, is only for employees. So that was a waste of time.
Finally, I tried calling what was listed as the number for the branch near me. It wasn't, it was for a national level number. 5th 3rd used to be a good bank. But in the last several years the back office of the bank, and in particular their IT group, have become pathetic.
And their regional woman who handles mortgages cannot figure out the simplest thing on a computer.
Do not use her either. First name of Janice I think.
- Friendly people in the local branch
- Back office people are close to brain dead
Preferred solution: Close all accounts, except for the CD which will mature in November
User's recommendation: Do not bank at 5th 3rd
Indianapolis, Indiana
Locked out of my account
ATM issue
Preferred solution: Full refund
User's recommendation: Different bank
Florence, Kentucky
Real Life Rewards!, the plastic card I sign
User's recommendation: Don’t give up
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Stoping payments
- Are always very helpful
Preferred solution: Full refund
Indianapolis, Indiana
Metí dinero al cajero y no me lo refleja
- Solo quiero mi dinero
- La falla de el cajero
Preferred solution: Full refund
Williamson, West Virginia
Irate customer
Unfortunately, my mortgage was sold to 5/3
5 mos ago. After making 1st payment, I went to a branch and filled out paperwork to start autopay on the 5th of ea month.
(Im retired on SSI and small pension and get paid 1st and 3rd ea no) 1st payment withdrew on 5. The second on the 3rd and this last one on the 1st which was too soon and overdrafted my account $36! Went back to the branch and same acct mgr looked up paperwork and verified we did choose the 5th! Together we called the complaint hotline.
They said theyd call in a few days. This a.m. I got a survey from them which would not open so now Im extremely dissatisfied! Will never do any banking with 5/3 ever again.
I have discussed this issue with my original mortgage advisor! I think 5/3 owes me $36 at the very least and a letter for my own bank claiming fault of overdraft!
They claim they have since adjusted autopay to the 5th - heard that before!!! Livid!!
User's recommendation: Don’t bank with 5/3
Florence, Kentucky
Real Life Rewards
User's recommendation: Contact on line
Chicago, Illinois
To check my account
User's recommendation: I recommend that you are fired the lady that’s in the frog department
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