Fifth Third Bank Complaints and Reviews

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Fifth Third Bank
Main address: Fifth Third Center 45263 Cincinnati OH
1-800-972-3030 , , https://www.53.com/contact/forms/contact.htm?forward=CustomerCare
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  • Jul 15
  • Finances
  • Evergreen Park, Illinois
  • Personal Accounts
  • 4

Overdraft fee are insane. My payroll check came in first. Then three checks after. Because a computer says all checks coming in that day were not covered I was charged $37.00 for each check. $111.00. That's like a million dollars to me. Job loss. Check to check. I am writing the Better Business. This bank should be investigated. Then I call and have to wait a half hour for a... Read more

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  • Jul 10
  • Banks
  • Columbus, Ohio
  • Car Loan
  • 6

I have a car loan with Fifth Third Bank. I didn't have car insurance (and didn't know I was taken off the policy by a family member) so the bank (WITHOUT NOTICE) adds insurance to the account. Upon realization, I immediately enroll in auto insurance. The month (or so) that I did not have insurance, they said they would back track and not charge me when I did enroll (Call on 3/14/14 with employee... Read more

Was this review helpful? 1 0

The fifth third on 33rd and Damen in Chicago IL is the only one that is such a hassle they are terrible they have only one teller working the drive thru and the lobby how ridiculous is that, and this isn't just once it's every time I come here they only have one person working the only reason I keep goofing to this one is because it's the closest to work and I can get get to it before it... Add comment

  • May 29
  • Banks
  • Macomb, Michigan
  • Banking Services
  • 17

In reading through all of these customer issues, practically all of them are due to a lack of accountability on the customer's part. The customer has to take responsibility for following through and correcting any errors--irregardless of whose "fault" they may be. Mistakes will happen; YOU have to be dilligent enough to fix them. As a customer, if you don't care about keeping track of your own... Read more

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  • May 05
  • Banks
  • Louisville, Kentucky
  • Checks
  • 13

Used to be not a bad bank. Now they charge for everything! I have a very significant amt. of money in the bank and they assured me that there would be no charge for checks (which I understand is a policy that has recently been changed w/o notification of customers); I went in the bank recently and ordered checks, waited 6 weeks and they never arrived, went back in the bank and they had them... Read more

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  • Apr 30
  • Banks
  • Brecksville, Ohio
  • Mortgage
  • 17

I am not going into detail -- but the phone system doesn't work and they keep directing me to the wrong department. I get calls from over 5 different area codes over 8 times a day even if my mortage loan payment is only 1 day late. I get calls all hours just to harass me even at 8AM on Sunday and even at 9:30PM. The 5/3 *** said they had the right to call any time. THe 5/3 records are never... Read more

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  • Feb 25
  • Banks
  • Cicero, Illinois
  • Bank Manager
  • 2
  • 28

I recently went into the branch in Cary,IL and there was a man standing there gawking and starring at my daughter who is in her teens. This man turned out to be the branch manager Aaron . This was a unconfortable for myself as well as for my daughter. Then to top it off we left went to lunch and in walks in this big dopey pedifile and he continues to stare. This is the kind of people we dont... Read more

Was this review helpful? 1 3

  • Jan 29
  • Banks
  • Venice, Florida
  • Credit Card Account
  • 1
  • 31

I had several accounts with fifth third including an aunity account worth over $300,000.00 I also had a checking, savings and credit card with them. Approx two years ago I mistakently missed one (1) payment out of 4 yers on mycredit card and paid that payment along with the next payment as soon as I realized I missed it. Fifth third Bank reported that 1 missed payment to the credit bearu. After... Read more

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  • Jan 19
  • Loans and Mortgages
  • Dayton, Ohio
  • Mortgage Payments
  • 1
  • 49

I have been commuting between Texas and Ohio - while my primary residence is Ohio, I had my mail forwarded to a Texas, P.O. Box address. I have been making my mortgage payments as usual but out of the blue I received a notice that my mortgage payment was delinquent. I pulled my bank statement (luckily from a different bank) and saw that 5th-3rd had cashed my checks. With evidence in hand, I... Read more

Was this review helpful? 4 1

  • Dec 13, 2013
  • Banks
  • Shady Banking
  • 1
  • 32

There was an annual fee on a credit card that I have never used, and attempted to close out months ago but was told not to by the bank because it would ruin my credit. Suddenly I received a message through mail that they had taken money out for my overdue charges. For a $1 annual charge, I was charged 25$ a month (plus another small charge) because I didn't pay it. The manager at this branch said... Read more

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