Fifth Third BankComplaints and Reviews

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    • Awful customer service 5
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The fraud department decided to block my account on their own and even after going into the branch myself and took care of it they call me and tell me that my granddaughter was spending my money. I informe them that I gave permission for it and she tells me she is pressing charges??? How is it their business what I spend my money on? Fifth third is bad very bad! Add comment

NEVER AGAIN! HAVE BEEN A LOYAL CUSTOMER PAYING MY AUTO LOAN ON TIME SINCE 2011. ALL I WANTED TO DO WAS TO PAY OFF MY LOAN 7 PHONE CALLS, 7 different answers. Mailed payoff as was told the only way to do it. 10 days later ...they claim they never got the check. I cancelled the check and paid my bank a $30 fee. Called again and was told I could pay online..so some incompetent set up a log in and... Read more

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I have contacted them a few times and have never had a good experience. they never help me with any problem I have ever had They act like you are a bother and *** for the questions you may have. I would never use them for anything again. Go somewhere else not worth the head ache. The other company I use for every other loan I have is the best I go there for everything and have never had any... Read more

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I had fraud in my Business account I filed a dispute and I'm being treated like I'm the criminal. The dispute was filed in Dec 15 I got the run around stating that the bank in toledo ohio fifth bank on Byrne in Glendale Didn't fax it so now this is a month in half later they now have it and I'm unable to get in or out of my account. When everything is taken care of I will be closing my account I... Read more

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This is the worst bank I have ever had to deal with!! Customer service leaves everything to be desired. They take advantage of their customers. The president M Carmichael makes over 4 million a year! Is that due to the fact that they take full advantage of their customers. I have not even made my first payment I called to ask a question and I was offended by customer service. There was not one... Read more

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They hold every single check that I deposited for a least 10 days and charged me overdraft fees for their faults!!!Ridiculous! Worst bank ever! Add comment

Have not received notice of this but was told that our 5th 3rd will be closing!!! Im totally pissed off. Would you like to tell me how I will cash my paycheck without paying to cash it at a different bank? How will i make my bank deposits without driving 15 miles to the next closest bank? We have been loyal customers here in Lake City, Mi. 49651 for probably over 30 years. We have all our loans... Read more

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I have a credit card with this company and twice now I have dropped my payment in the night drop of the Dougherty Ferry, Missouri, branch location. Rhe payment should of been posted to my account the next day....teice they failed to post the next day causibg my oayment to be one day late. I am never late on my bills. When I called the branch to get it cirrected I was told the log says your... Read more

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I hate I got financed through this bank for my car. They have the worse customer service and will not allow u make a payment over the phone. I will be calling the district office to complain! Add comment

Just be warned that the ATM at the drive through has nothing to do with the bank !!! I deposited cash which was rejected by the machine, but it retained $20 of my money. I went straight into the bank I was told the ATM has nothing to do with the bank and I should not use it to be safe!! They gave me a number to call to dispute the transaction, which was not too bad as they put the money... Read more

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