Fifth Third Bank Complaints and Reviews

1.8
  • Nada1 votes
  • Unprofessional3 votes
  • Awful customer service2 votes
  • Hassle to call2 votes
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  • 1 day ago
  • Banks
  • North Ridgeville, Ohio
  • Bank Promotional Reward
  • 4

I responded to a mail flyer I received for a $200 promotion reward that they would give me if I opened a new checking account with Fifth Third Bank. I called the 800-number on the flyer and talked at length with a representative who established my checking account and assured me that I would have my $200 reward after I established direct deposit to my new account. I established DD in February... Read more

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  • Apr 08
  • Banks
  • Rockville, Maryland
  • Automated Payment
  • 3
  • REVIEW RATING 4/5

Was not able to pay thought their automated system which decided to hang up on me after about 20 minutes on hold, then decides to charge me with $20 in late fees due to the inability to pay them. It seems like the only "business" I've ever heard of that does not know how to implement an automated payment system properly. Another example is when I was double charged on a payment that I was... Read more

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  • Mar 29
  • Banks
  • Cape Coral, Florida
  • Dispute Department
  • 3
  • REVIEW RATING 3/5

I was scammed by Barton Publishing of Brandon S.D. (please look it up on the internet) out of $40.00+ for there diabetes solution kit, I filed a dispute with Fifth Third Bank, Called there dispute department? and filed a written report and was turned down, even though there are literally hundreds of complaints filed online about being a scam, go ahead and google it and you will find out what I... Read more

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  • Mar 16
  • Banks
  • Winter Park, Florida
  • Account
  • 19
  • REVIEW RATING 3/5

I opened my open account in Kissimmee, Florida with Fianyela Tapia, And She is the Worst personal banker. Never ordered my ATM cards and not even the checks. She told me she would be attentive to my all accounts for some pending payments and she didn't do it and they charge me overdraft and she never closed my account. I had to do all of this myself through my phone. Also I made my account with... Read more

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Been hit with $260 in Overdraft fees and turned over to collections even though 53 is taking car payments from an outside bank account Add comment

  • Mar 06
  • Banks
  • Boulder, Colorado
  • Checking Accounts
  • 61
  • REVIEW RATING 4/5

I closed my checking account with Fifth Third on September 3, 2014. Now, in early March, I'm receiving letters from 5/3 AND debt collectors for $97 in overdraft fees that have been somehow accumulating since I closed my account. Fifth Third customer service transferred me 3 times to different branches who they claimed could help me. Nobody at Fifth Third did anything for me, except blame me by... Read more

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  • Mar 05
  • Banks
  • Check
  • 17
  • REVIEW RATING 3/5

I assume that you are not aware that any check has to clear before you can start spending money unless the check is written on that bank.I deposited a 10,000 check in my bank ok which is J P Morgan Chase my check cleared as soon as I deposited the check only because the company that issued the check also has J P Morgan Chase Account.If you already had money in your bank then your checks should... Read more

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  • Mar 05
  • Banks
  • Cape Coral, Florida
  • Bank Account
  • 1
  • 1
  • 56
  • REVIEW RATING 4/5

I made a large deposit to my account in Fifth Third Bank on Feb 26, 2015. This was from a personal injury settlement and it was in excess of $30,000. On Feb 27 my online banking showed my available balance included the deposit made the previous day. As a result I paid off a furniture bill for around $4600 as well as several smaller bills. On Feb 28 when I looked at my account on line it... Read more

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  • Feb 28
  • Collection Agencies
  • Allegan, Michigan
  • Debit Mastercard
  • 22
  • REVIEW RATING 4/5

I did an online debit transaction using my 5/3 debit card linked to my checking account. This was thru a company called OFFICIAL PAYMENTS to pay property taxes. There was a service fee to use their service. 5/3 Bank approved the transaction for the tax bill but not the companies service fee, so transaction was pending and taxes did not get paid. Called and talked to Official Payments and they... Read more

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  • Feb 21
  • Banks
  • Fremont, Nebraska
  • Late Fee
  • 33
  • REVIEW RATING 3/5

We have had the same issues. Never a late payment, but pay within the grace period. Once, the due date was a Saturday, and because it didn't reach them Friday, it was late and they demanded us to pay the late fee and they continued to say it was late after the first due date. I despise Fifth Third Bank. You cannot pay from a third party on their Internet site. You have to have an account... Read more

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