Fifth Third Bank Complaints and Reviews

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  • Customers like
    • Nada1
  • Customers don't like
    • Unprofessional3
    • Awful customer service2
    • Hassle to call2

Fifth third is just the worst. One employee per bank? Are you kidding me. Worst customer service ever. Do not go there Add comment

  • May 13
  • Banks
  • Fort Huachuca, Arizona
  • Car Loan
  • 19
  • REVIEW RATING 4/5

My son wanted a car, so I signed for the loan and my son cosigned. He set automatic payments to be drafted out of his checking out account every two weeks, iin order to pay the loan off faster. Well everything was fine until one day we checked the account and found that the car owe amount didnt change, I text my son to see if he make the payment of course he said yes and that is got it setup to... Read more

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Poor communication terrible mortgage department. Beware this bank can make you lose your money Add comment

  • Apr 26
  • Banks
  • Cincinnati, Ohio
  • Billing Department
  • 24
  • REVIEW RATING 4/5

And I thought I was the only one scammed by Fith Third bank. Once in a while my account is short of money to pay for a charge, if you account is with Fith Third then you are in a big trouble. They charge you right away the $37 overdraft fee which put you in an even worse situation. As I am writing I am being charge $148 of fees in 3 days just by trying to catch up to balance the account. Don't... Read more

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  • Apr 25
  • Banks
  • Strongsville, Ohio
  • Deposit
  • 16
  • REVIEW RATING 4/5

I made a deposit on a Saturday mailed a check for near half the amount. Both transactions cleared on Monday and I was charged $148.00 in overdraft fees when I confronted them they said this wasnt a bank error and they would be willing to *** half the fees. I said your loss and I pulled my money...What do you think of their customer service? I left. ovobviously they dont want my business. April... Read more

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  • Apr 17
  • Banks
  • North Ridgeville, Ohio
  • Checking Account
  • 37
  • REVIEW RATING 4/5

I responded to a mail flyer I received for a $200 promotion reward that they would give me if I opened a new checking account with Fifth Third Bank. I called the 800-number on the flyer and talked at length with a representative who established my checking account and assured me that I would have my $200 reward after I established direct deposit to my new account. I established DD in February... Read more

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  • Apr 08
  • Banks
  • Rockville, Maryland
  • Automated Payment
  • 11
  • REVIEW RATING 4/5

Was not able to pay thought their automated system which decided to hang up on me after about 20 minutes on hold, then decides to charge me with $20 in late fees due to the inability to pay them. It seems like the only "business" I've ever heard of that does not know how to implement an automated payment system properly. Another example is when I was double charged on a payment that I was... Read more

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  • Mar 29
  • Banks
  • Cape Coral, Florida
  • Dispute Department
  • 9
  • REVIEW RATING 3/5

I was scammed by Barton Publishing of Brandon S.D. (please look it up on the internet) out of $40.00+ for there diabetes solution kit, I filed a dispute with Fifth Third Bank, Called there dispute department? and filed a written report and was turned down, even though there are literally hundreds of complaints filed online about being a scam, go ahead and google it and you will find out what I... Read more

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  • Mar 16
  • Banks
  • Winter Park, Florida
  • Account
  • 24
  • REVIEW RATING 3/5

I opened my open account in Kissimmee, Florida with Fianyela Tapia, And She is the Worst personal banker. Never ordered my ATM cards and not even the checks. She told me she would be attentive to my all accounts for some pending payments and she didn't do it and they charge me overdraft and she never closed my account. I had to do all of this myself through my phone. Also I made my account with... Read more

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Been hit with $260 in Overdraft fees and turned over to collections even though 53 is taking car payments from an outside bank account Add comment

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