Fifth Third Bank Complaints and Reviews

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  • Customers like
    • Nada1
    • That i stood my ground1
  • Customers don't like
    • Awful customer service5
    • Hassle to call3
    • Unprofessional3

I used Fifth Third Bank to finance my car. What a mistake. I am the only income in my household and got behind on my payment because my infant son has to be in physical therapy. They were very demanding on collecting full and past due payments and continually the threatened reposition even though I would pay payment with late fee within 30 days. Never deal with this company if you can avoid it. Add comment

  • Aug 23
  • Banks
  • Omaha, Nebraska
  • Mortgage Department
  • 9
  • REVIEW RATING 4/5

We own a rental house that was sold to Fifth Third Bank. What a nightmare! Payments are made online on time. The bank records it was paid on time: however, it takes Fifth Thid Bank over a week to process the payment. What that results in is late fee after late fee. We have paid hundreds of dollars in fees and we are helpless at this point to do anything about it. It is not possible to make... Read more

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  • Aug 15
  • Banks
  • Mishawaka, Indiana
  • Fifth Third Bank Account
  • 19
  • REVIEW RATING 4/5

I was charged 900.00 dollars in fees in one month then was told that because I had pending things they are going to charge me an additonal 148.00 . I asked if I could close my account she said no not until no more pending which could be never ending when I have stuff that could come out automatically . I am so depressed I have nothing and they said I cant even close my account witch is what I... Read more

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53rd 16th st holland were VERY rude they dicriminated me treated lik a criminal..very unprofesional its not fair its a good bank with bad employees...(customer service over the phon were helpful) jus local employees VERY RUDE Add comment

  • Aug 13
  • Banks
  • Douglasville, Georgia
  • Fifth Third Bank Checking Account
  • 13
  • REVIEW RATING 4/5

My house got flooded while we were visiting my grandchildren in New Jersey- I live in Douglasville, Georgia. My insurance sent me a check to cover initial expenses. Unfortunately they wrote it in my name and Filth Thurd Bank. I was asked to endorse the check and send it to them. They got it on a monday, deposited the check to their account and asked me to call them bank the following week. They... Read more

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  • Aug 11
  • Cash Services
  • Sterling Heights, Michigan
  • Fifth Third Bank Account
  • 5
  • REVIEW RATING 4/5

What bank does not even carry $25 in pennies or $200 in quarters or ones? Most Fifth Third Banks in the Flint Michigan areas much of the time. SOME times they will make you wait for the "head teller" to get it out of the vault, but often even after waiting, there is none in the vault either. and come on, what is so risky about $25 in pennies that it needs be in the back vault instead of up... Read more

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  • Jul 29
  • Auto Financing
  • Fort Worth, Texas
  • Fifth Third Bank Auto Financing
  • 20
  • REVIEW RATING 3/5

I tried to make a payment online this past weekend for my auto loan and the website told me twice that I need to call the customer service hotline... And my payment could not be processed at the same time... So I called this supposed 24/7 hotline and imagine my surprise when it says hours are only Monday thru Friday..... But than it gets better... I figure I'll covered myself and just send a... Read more

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  • Jul 29
  • Banks
  • Spanish Lake, Missouri
  • Fifth Third Bank Personal Banking
  • 19
  • REVIEW RATING 4/5

I'm trying to run a business with employees and every time I deposit a contract check from Washington University of St. Louis., they put a hold on it. Even after having the *** account for months!! Every customer service rep I talk to tells me different information as to when my funds will be available. I wrote a check Based on thus information and it got returned because they had a hold on my... Read more

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  • Jul 18
  • Banks
  • Charlotte, North Carolina
  • Fifth Third Bank Account
  • 34
  • REVIEW RATING 3/5

My aunt passed away and she had a checking account with Fifth Third. I am her personal representative. In settling the estate, I closed her account and withdrew the balance. I started receiving notices that the account was overdrawn and they were charging overdraft fees. When I inquired, they said that if a debit comes through they will reopen a closed account to pay the draft. This has... Read more

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  • Jul 17
  • Banks
  • Lakewood, Ohio
  • Fifth Third Bank Account
  • 15
  • REVIEW RATING 4/5

Three times I've been to the bank for an overdrafts Three times I was told that if one account is overdrawn it will pull from another, if that won't wool it will charge my credit card. Three times they did not fallow this plan and hit me with huge over charges. I called the main office and was promised this would not happen again and it has. At the W 117th branch in Lakewood I was refed to as a... Read more

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