Fifth Third BankComplaints and Reviews

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1.5 Based on 56 reviews
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My wife wire transfered money to 5th 3rd bank and they put a 3 day hold on the funds. Another time she deposited a cashiers check onto her 5th 3rd account from Harris Bank and 5th 3rd put a 10 day hold on a cashiers check. 5th 3rd Bank has the most unprofessional staff and their commercial with the guy who wants everything "FAST" is false advertising. Add comment

I used an ATM at the branch on Michael/28th street in Grand Rapids. I don't have an account with Fifth Third Bank, however, I needed to get some of my money and accidentally left my debit card in the ATM machine. I went back to the branch office the following morning only to learn that my Debit Card was destroyed. I would like to ask that you consider changing your policy to allow each branch to hold such ATM cards for a minimum of 2 days or... Read more

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Horrible bank. They want you to overdraft so they can hit you with the fees and take your money. I so sick and tired of this bank. They have taken at least 4 paychecks worth of my money in "overdraft fees" that they slap onto my account at the very end of the day when I check my account in the morning BAM, there's another -$37. In fact, just last week I got my paycheck after a long day of exhausting work, then did the mobile check deposit that... Read more

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This bank takes advantage of the mentally challenged and elderly. I have been trying for 2 weeks to get my uncles funds for him . I have a POA and we have gotten the run around for 2 weeks and still no funds available to my uncle as of to date. I have called 26 times, email over 20 times and tried to go thru their web site no response! I sent a letter to the FDIC and have hired an attorney. They allow other people to open up accounts for people... Read more

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I had a problem with a gym membership drafting my account before it was supposed to, after a couple calls they reversed half but Fifth Third says they only credit $74. It's their policy. I made 6 calls in one day where the call was disconnected twice. I have been with many banks in my lifetime but this was the worst. Honestly, I should be mad at the gym, but they apologized and agreed to help. I can't stay with a bank I don't have faith in. All... Read more

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Just experienced the worst thing that could happen had an atm that I pulled money from I pulled it multiple times that night charge me double every transaction. I called and submitted a dispute on it . And they gave me my money back it was 1509.00 well after it being two months since the claim got filed they decide to deny it and take the money back without letting me know it. Taking all of my money that I had leaving my account 1000.00 over... Read more

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This bank has to be one of the most awful, unbelievably bad bank. I come from a financial background, but golly!! This has to be at the top of the pyramid. Calling in to customer service is a joke, ( be prepared to wait about 15min before anyone picks up and then be transferred 2 or 3 times) They can't seem to ever get things done right. I had asked several times that I wanted automatic payments deducted out of my account and failed to send... Read more

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I have never seen a bank so set up to cause an overdraft, this bank will allow you to overdraft with your debt card then slap you with a fee. I have had numerous arguments with my branch office and the main bank in Cincinnati. The only time they are helpful is when you threaten them with a complaint to the Ohio Atterney Generals office. Add comment

payed my loan off in half the time never got a title want to trade in and i cant. they sent me a release of lien its a hundred dollars for a duplicate title i payed for one when i bought the truck. i think its the law in ill to send the title. the said the titles in the mail havent seen it yet. i have titles for all my boats atvs cars i payed cash for but not the two trucks i had loans for. there all in my safe together so i dont think i... Read more

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I receive a letter from Fifth Third Bank stating that i can settle my account by a specific date i call on the last day and was told that not only do they not have my file in their system anymore it was sent to a 3rd party and was told that the settlement offer i got from Fifth Third Bank was no longer valid with that 3rd party collection company. What is the point of sending me a settlement letter when you are just going to send me to a 3rd... Read more

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