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It is our company's practice to notify our bank credit card issuers of upcoming overseas travel. Of the 3-7 credit/debit card issuers we contact, only Fifth Third requires a multi-personnel process which is so much more burdensome, i.e., time and labor intensive, that...
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1.0
I didn't like
  • Customer experience
#1063771
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Like only been with them a couple of weeks. I have direct deposit they only put half your check like what the ***. Then the customer service on the phone is like the don't care about your account or what's going on. They got attitudes like it's thier account. Then...
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1.0
#1055227
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am looking for any 5/3 customers who has been wronged by this bank like I have been. Maybe we can get a class action lawsuit going on against them. I am definitely seeking legal advice. In December 2016, my father passed away and I had to attend his funeral in January...
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1.0
#1054806
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Fifth Third Bank - 53 bank is garbage

Fifth Third Bank
#1054260
1.4
Customer service hahah what customer service
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Fifth Third Bank Customer Care Review

Fifth Third Bank
#1006721
1.4
Horrible! Zero customer service! As I moved to Boston but it does't have any branch there, the only way I can use to solve my account's problem is by phone and email. But they neither answer the phone nor email. Leave this bank as far as you can!
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Fifth Third Bank Customer Care Review

Fifth Third Bank
#998848
1.0
Insane overdraft fees and terrible customer service. I'm new to the whole banking world and adulting stuff. I've had more overdraft fees than my paycheck for the whole month. No one will help to resolve this or show a bit of sympathy. I sit on hold for over 10 minutes every time I call. Switching banks as soon as I get the chance !!
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Fifth Third Bank Website Review

Fifth Third Bank
#994561
1.0
Terrible, cant create auto loan login. NO LINK to *** auto loans. Dont do it. Boycott these *** so they go out of business
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this is about 53rd bank I went on line Saturday may 13 and transferred money to another account I set up - only to go on line (which is horrible) Monday the 15th to see that my transfer wont happen until Tuesday may 16. so I waited all day yesterday for this to happen...
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2.1
I liked
  • Fact that i can close this account soon
I didn't like
  • Your transfer process
#1048365
Reply to reviews
On April 21 2017, I went through the 5/3 bank drive thru an made 2 transactions. On the 23rd I routinely checked my account balance and discovered that an additional $1000.00 was withdrawn from my account without my consent. Someone within that branch obviously had...
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Anonymous
Anonymous

A bank named Fifth Third - it can't end well.

1.0
#1042300
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We just got back from Fifth Third Bank where my deceased mother had an account. They have been taking 11.00 out of it every month for about 1.5 years so far. We brought in the death certificate in right away. They said they needed something from the courts, which we...
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Anonymous
Anonymous

Very poor excuse for a bank, one of the worst. Be sure that you do not give them any money to cover the overdraft. Tell them to talk to the court to get their money.

1.0
I didn't like
  • Bank taking money after someone dies overdrawing their account
  • Awful customer service
  • Overdarft fees when pulling from savings
#1040287
Reply to reviews
Went through the drive-through was waiting for him to cash my check then he waited on somebody else so I said I was freaking next what the Frick so he would not cash my check told me to come inside I went inside and told him he had an attitude when I cash my check and...
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1.1
#1032843
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No notice that 53 was changing their online banking website. Opened it up and instead of seeing my whole month of business transactions, I see 3. Just 3. I do not have the time to click more and see 3 more each time. It is not made for a business owner but is more like...
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1.0
I didn't like
  • New website
#1032288
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Just after the Christmas season my debit card suddenly took on a life of it's own and began making unauthorized purchases. I noticed this and contacted Fifth Third within 24 hours of the first unauthorized purchase. After investigating (letting my issue age in their...
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1.4
I liked
  • Leaving for another bank
#1013015
Reply to reviews
I hate Fifth Third bank they will hold my transactions in pending sometimes for 2 weeks things i did at Christmas are just now showing up 2 months later are you freaking kidding me , my car insurance is sent in on the first of each month the bank will hold that and not...
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offconsumerpissed
off***sumer***ed

If this is true, why not just do the common sense thing and switch banks? You whining online isn't going to do anything, but losing your business may. Unless there is a reason...

1.4
I didn't like
  • Them holding my transactions for months at a time its pathetic
#1007626
Reply to reviews