I was a loyal 5/3 employee for 10+ years. 5/3 treats their customers just as bad as their employees. Horrible raises & horrible bosses. Saw MUCH unethical & fradulent behavior at the Cincinnati headquarters offices. I called the "ethics line" to report but it did no good. Human Resources backs the managers so that does no good either.
I find their customer service philosophy & corporate culture offensive & arrogant. They charge fees to make a profit. They are outsourcing to India!
For a complaint write to: Fifth Third Bank, Mr. Kevin Kabat, President & CEO, Office of the President Complaint, 5050 Kingsley Drive, Cincinnati, Ohio 45227.
DO NOT bank w 5/3!