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I closed my checking account with Fifth Third on September 3, 2014. Now, in early March, I'm receiving letters from 5/3 AND debt collectors for $97 in overdraft fees that have been somehow accumulating since I closed my account.

Fifth Third customer service transferred me 3 times to different branches who they claimed could help me. Nobody at Fifth Third did anything for me, except blame me by saying that I should've told them to cancel my $7/month payment, WHICH APPLIED ONLY TO THE ACCOUNT I CLOSED. Why would I cancel my account, and then be required to specify that I don't want to pay for the account? I called the debt collectors and they couldn't do anything either.

And, it negatively affected my credit 15 days before the date it was supposed to.

The only option I had was to pay them. FOR THEIR MISTAKE.

Reason of review: Poor customer service.

Monetary Loss: $97.

Preferred solution: Full refund.

Fifth Third Bank Cons: Awful customer service, Hassle to call, Unfair debt, Unprofessional.

Location: Boulder, Colorado

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Guest

They not only put over draft and check fees on my free checking they have got with draws on my money cleaning out $30,000.00 in 1-year,I need help,please! 812-239-**** thanks

Guest

if they hit you with extended overdraft fees i have a way for you to get them back legally ; i can be reached at 954325****.

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