Fifth Third Bank - Closed my account months ago. Still getting overdraft fees & nobody will help.
I closed my checking account with Fifth Third on September 3, 2014. Now, in early March, I'm receiving letters from 5/3 AND debt collectors for $97 in overdraft fees that have been somehow accumulating since I closed my account.
Fifth Third customer service transferred me 3 times to different branches who they claimed could help me. Nobody at Fifth Third did anything for me, except blame me by saying that I should've told them to cancel my $7/month payment, WHICH APPLIED ONLY TO THE ACCOUNT I CLOSED. Why would I cancel my account, and then be required to specify that I don't want to pay for the account? I called the debt collectors and they couldn't do anything either.
And, it negatively affected my credit 15 days before the date it was supposed to.
The only option I had was to pay them. FOR THEIR MISTAKE.
Reason of review: Poor customer service.
Monetary Loss: $97.
Preferred solution: Full refund.
Fifth Third Bank Cons: Awful customer service, Hassle to call, Unfair debt, Unprofessional.
Location: Boulder, Colorado
Thank You for Your Reply! We are processing your message.
Comments
Please avoid publishing any personal information and promotional content
They not only put over draft and check fees on my free checking they have got with draws on my money cleaning out $30,000.00 in 1-year,I need help,please! 812-239-**** thanks
if they hit you with extended overdraft fees i have a way for you to get them back legally ; i can be reached at 954325****.