Fifth Third Bank
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Columbus, OhioDon't cash checks with them!
User's recommendation: Don't cash any checks with them!
Resolved: File claim
Company fixed the issue and I have been provided with full refund.
- Good customer availbility
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Charlotte, North CarolinaInternet Banking cannot be logged in
Resolved: For my bank account number and routing number
Company fixed the issue and I have been provided with apology. A HARD TIME…BECAUSE I LACKED THE KNOWLEDGE IF THE SITUATION..
THEY DEEMED ME UNWORTHY OF GOOD SERVICE. AND I WAS GIVEN ATTITUDE
Stolen property from near fountain square
- I dont use this bank
Preferred solution: She shouldn't be working there, they are using "their" jobs to get to people and victimize them in many different ways and their IDs are fake.
User's recommendation: watch your stuff if you dont want it be stolen from your eyes
SPECIAL OFFERS FROM 5/3
I received a SPECIAL OFFER from 5/3 Bank for 5.3% on a RMM (Relationship Money Marke) deal. Followed the 'scan this cube' directions to set up a new online account.
There's a SPECIAL OFFER Code on the mailed pamphlet that I was never prompted to enter when I set up the account. When I personally arrived to fulfill my part of the requirements - the deal was null/void due to the SPECIAL CODE not being entered when the account was set up. The online setup doesn't prompt for the code. Dismayed with customer service with 5/3 at this point, I closed my new account.
They should have honored the deal. 5/3 lost $25k business today in Wake Forest, NC
Preferred solution: set up the account as advertised and fulfill the deal... 5/3 software to set up an account online doesn't do these special deals service.
User's recommendation: don't trust mailed 5/3 offers... if you do - do it in person!
Card rejected
Preferred solution: Ability to use credit card.
Need letter checking account was closed asap
- No straight answer from anyone
Preferred solution: Letter stating I no longer bank there and what the ending account balance was at time of our business termination
Stolen check
Reordering bank card and ATM cards (lost)
- Well trained personnel
Fraud
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Pinellas Park, FloridaATM problem
My wife and I are members of a credit union and if we don't use the CU ATM we use one at Publix, but today we were on our way to a flea market and needed a little cash so we happenstance stopped by the 5/3rd branch in Largo, FL and tried to use the drive through ATM. We knew there would be a fee involved, but when the system asked us to accept the fee which we did it suddenly told us her card was being kept for security reasons and didn't give us the $100 we requested.
We knew she had funds available and never had a problem so we went inside politely telling the staff what happened, but the woman informed us if it wasn't a 5/3rd card they can't remove it and advised us to call our CU. We sat in the 5/3rd parking lot and did just that.
Our CU canceled the card and issued another, but the rep said there was no reason he could see on his end why 5/3rd seized the card. After seeing all the negative reviews about 5/3rd i'm so glad we never joined that dubious establishment which apparently should be investigated by the government.
- Horrible customer service
Preferred solution: Just want consumers to be aware
User's recommendation: Don't use 5/3rd ATMs
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Christiansburg, OhioFIFTH THIRD BANK HACKED
Case # 230627-****7905 / /Case # 17397****
answers, he would not give his last name, no phone #, no email. I do not trust him.
He said I will get a call from another guy. When ? I am now starting to post on Social Media.
FIFTH THIRD needs to resolve these fraud charges and refund us now.
Our bank asked us to reach out and request an email from your team.
The charges were posted as :
2.1.23 $2233.39 Trace #0173**** HERC RENTALS INC BT0131 00****20840**** Chef depot llc 020123
2.23.23 $2233.39 Trace #0944**** HERC RENTALS INC BT02222 0****021123**** Chef depot llc 022323
Our Company "Chef Depot " has never used HERC RENTALS.
HERC company did not find these charges on these dates.
Also, they did not get our bank "5/3rd Bank " Chargeback Letter.
And they did not find our phone number or any of this info. in your system.
Subject: RE: [EXTERNAL] Re: Attn: Susan @ HERC Rentals /Case # 17397****
I am checking further with our Accounts Receivable Team to see if I can find more information.
As noted, Chef Depot doesn't have an account with Herc Rentals and I did not find any rentals attached to that company.
We also do now show a charge related to the company name or with the information provided.
I'll send an update on to you as soon as I have one.
Regards,
Susan
Manager, Customer Solutions
Herc Rentals Inc. | 27500 Riverview Center Blvd
Bonita Springs, FL 34134 | 800-654-****
susan.dovi@***.com | HercRentals.com
- Smiles
- Thieves can enter the banks computers very easily
Preferred solution: Full refund
User's recommendation: AVOID USING FIFTH THIRD BANK
Tried to payoff a loan
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPoor customer service
- Poor customer service that damages the consumer financially
Preferred solution: Full refund
User's recommendation: Not recommended
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