Fifth Third Bank Phone Numbers and Emails

Toll-Free Number:

  • (800) 972-3030
    Call Center
Send Message

Customer Service:

  • (866) 351-5353
    Home Loan or Refinance
  • (513) 579-5353
    International
  • (800) 782-0279
    Lost or Stolen Bank Card
  • (800) 546-7068
    TDD
  • (616) 653-5332

Report Fraud:

  • (513) 900-3080
    Toll-Free International

Business Customer Service:

  • (866) 475-0729
    Commercial
  • (877) 534-2264
    Existing customers
  • (866) 531-4249
    To open a new account

Investors/ Franchasing:

  • (866) 670-0468

Sales/ Reservations:

  • (866) 671-5353

Fifth Third Bank Emails:

Investors/ Franchising
Jobs/ Career
Is this your business?
More phone numbers and emails Less phone numbers and emails

How to Contact?

Most Popular Number:

(800) 972-3030
Call Center
Total calls: 1 312 Issues resolved: 49 Last call: Mar 18, 2024

Is There A 24 Hour Number for Fifth Third Bank?

Fifth Third Bank provides 24-hour customer service for lost or stolen bank cards. You can contact them at 1-800-782-0279 at any time, as this number is available around the clock for immediate assistance.
They also offer toll-free international fraud support at 1-513-900-3080.
For general customer service inquiries, Fifth Third Bank operates a dedicated call center. You can reach their customer service team at 1-800-972-3030. The call center is open from Monday to Friday, 8 AM to 6 PM ET, and on Saturdays from 10 AM to 4 PM ET. However, their call center is closed on Sundays.

What Is Fifth Third Bank Corporate Office Address?

Fifth Third Bank's corporate office is located at 38 Fountain Square Plaza in Cincinnati, Ohio. By reaching out to their corporate office through the mail, you can address various inquiries and concerns related to their banking services, such as account information, loan applications, or general inquiries.

There’s just one thing to note when sending an email which is it takes some time to get a solution to the problem right away. So, it’s advised that you address non-urgent matters, concerns, and questions in your email.

Can I Contact Fifth Third Bank Customer Support by Chat?

You have a flexible approach to contact Fifth Third Bank's customer support through chat. The 24/7 messaging support feature allows you to get in touch with the Fifth Third Bank’s representative who is equipped to assist you with your problems, no matter how complex it is.
So in order for you to start the chat you should log in to your account and spot the floating chat icon. You will find it right at the bottom of the home page. Simply click on the icon and you are good to receive real-time assistance with any of banking related questions and concerns.

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Contact Information

Fifth Third Bank Website:

Fifth Third Bank Help Center:

Corporate Office Address:

Fifth Third Bank
38 Fountain Square Plaza
Cincinnati, Ohio 45202
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:00am - 6:00pm

More contact details

Fifth Third Bank Rating Based on 347 Reviews

Rating details

1.5
more details
Customer service
Product or Service Quality
Reliability
Website

Rating stats

Rating trend

How Good is Fifth Third Bank's Customer Service?

Arun Pzi
Arun Pzi
Feels Neutral | Aug 02, 2023

This situation was handled fine but it had problems in the past

Read full quote
Will Bxx
Will Bxx
Feels Neutral | Apr 20, 2023

Well they couldn't help me I have to go to a branch. I gave them all my information.

Read full quote
Tawney Jmp
Tawney Jmp
Feels Satisfied | Apr 06, 2023

Mission accomplished

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Marycatherine Lkm
Marycatherine Lkm
Feels Satisfied | Dec 07, 2022

Muy bueno

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Summary of Fifth Third Bank Customer Service Calls

1.9K TOTAL
CALLS
04:43 AVG CALL
DURATION
12% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Fifth Third Bank?

Account Question:

  • “I can't login online it has locked me out”
  • “Close Account”
  • “Balance, checking account”

Payments and Charges Question:

  • “Make payment and car loan”
  • “Over payment”
  • “Car payment”

Cards Question:

  • “Need a new bank card”
  • “Credit card”
  • “To ask do they have secure credit cards”

Request for Information Question:

  • “Need to know why my deposit hasnt cleared”
  • “Check my balance”
  • “Phone was stolen and I need help”

Product/ Service Question:

  • “Auto loan”
  • “Car loan”
  • “Unable to access with debit card can't remember pin need to rest”

Employment Question:

  • “Pay off on a vehicle”
  • “Payoff on my car loan”
  • “Mortgage payoff”

Shipping and Delivery Question:

  • “Perdida de la tarjeta de debito y crédito”
  • “Ordené una nueva tarjeta y no me ha llegado ya se más de tres semanas”
  • “I didn't receive moneybout of atm.”

Staff Question:

  • “Customer service”
  • “Service not work correctly”
  • “Can't get ahold of ANY of your customer service. Branch is not answering or returning calls from messages left. Worst customer service ever”

Activation/ Cancellation Question:

  • “Cancel appt”
  • “About to cancel my account because you guys are asking me why I am calling customer service”
  • “Need to cancel my transactions”

Refund Question:

  • “Fifty third keeps stealing all my refund”
  • “Refund”
  • “Irs tax refund sent to closed account”

Return/ Replace Question:

  • “Change my phone number”
  • “Replace card”
  • “Change authorized user”

Other Question:

  • “Can't check bank info.”
  • “3 transacciones que no autorice i line que no autorice”
  • “RMM”

About

Summary

Fifth Third Bank is financial services company. Fifth Third Bank provides a diverse range of financial services and products such as personal banking, business banking, commercial banking; checking accounts, saving accounts, CDs; a number of various loan programs, residential loans, equity lines, equity loans, auto financing, student loans; originating, processing and servicing of credit cards, debit cards; investment plans and management and wealth management. Besides, the bank provides a number of online services that include Internet Banking and Bill Payment System.

The tagline of Fifth Third Bank is: "The things we do for dreams."

Fifth Third Bank reviews and complaints

Fifth Third Bank is ranked 249 out of 1245 in Banks category

Area Served

USA

Payment Methods

MasterCard

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