Fifth Third Bank - Did not credit my loan payments twice!
FIfth Third Bank continues to be the worst customer service bank full of mistakes that take hours of their customers time to correct. They did not show my July payment, ( got a delinquent letter) when I sent in my receipt of payment made at one of their banks, they did some sort of "Monthly rent reversal" and then didn;t credit my Sept payment!!! On Sept 27th I spoke to James who told me a supervisor,Mandy, was suppose to call me in 2 days to tell me it was all corrected...gave my CELL phone ,,10 days later I had to call again...go through the LONGER BS wait on the phone ( as aways...never can get to anyone directly!!) for them to tell me it is all taken care of, they credited everything ( of course it was their fault) Tired of spending hours of time calling them to correct their mistakes!!
Review about: Fifth Third Bank Loan.