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I recently opened 4 new accounts with 5/3 Bank.Went into the branch to question something on my statement and spoke with a different person that was not the person with whom I spoke with when I opened the accounts, who reviewed one account and said he would have the original person call me the next morning.

Well, the next morning after, not having heard from either person, I called the branch.

I spoke with the man that I spoke with the day before when I went in, only to be informed that they all were busy and that is the reason that I had not received a return call.Now it is 4 days later and I still have not received a return call--makes me think that my business is that important!!

Review about: Fifth Third Bank Account.

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Anonymous
#371986

They got your 4 new accts, bragged about it as a "success" on some daily follow-up call with management and now have moved on to other sales. Bet if you called and left a message that you wanted to buy something else, the return call would happen that day instead of never.

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