Product: Fifth Third Bank Banking Service Clear all filters (0 of 31 reviews match)
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Michelle, a call center rep, was asked for an explanation on why when I transferred cash from one account to the next to avoid a return fee due to an electronic check processing soon ... I was still charged the fee even though I transferred funds before I was able to...
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Anonymous
Star B

Do not use this bank even if it is your last choice. Use a prepaid account. Not worth the heartache or drama. They care nothing about how their bogus rules effect customers. N...

Anonymous
Anonymous

Use your business smarts to realize that this is a very poor bank. Fire them and use a credit union.

2.0
Product
Fifth Third Bank Banking Service
#1237339
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This 53bank is horrible in many aspects, especially the credit card department.Firstly, the customer service is rode and service is bad. Secondly, they fail to send you any mail or alert regarding your bill, even you have set up an electronic alert and notification in...
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1.0
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Fifth Third Bank Banking Service
#1201968
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Horrible bank.Rude and flippant customer service reps, incompetent with all aspects of banking. They have screwed up my online bill pay multiple times with emails telling me I need to schedule a bill to be paid when it's already scheduled... Then it will be paid...
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1.3
Product
Fifth Third Bank Banking Service
I didn't like
  • Dumb process
  • Incompetent employee
#1142830
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Fifth Third Bank - Pending Deposits

I drive for uber and lyft. They both offer express pay. I have over $100 in pending deposits. This has been like this for days.
3.0
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Reliability
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Fifth Third Bank Banking Service
#1075163
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It is our company's practice to notify our bank credit card issuers of upcoming overseas travel.Of the 3-7 credit/debit card issuers we contact, only Fifth Third requires a multi-personnel process which is so much more burdensome, i.e., time and labor intensive, that...
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1.0
Product
Fifth Third Bank Banking Service
I didn't like
  • Customer experience
#1063771
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Fifth Third Bank has extremely antiquated technology and it's a way for them find ways to charge you fees. They require that you do online internet banking...during branch hours. What is the point of internet banking then?! They charged me fees because I was...
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1.0
Product
Fifth Third Bank Banking Service
I didn't like
  • Awful customer service
  • Web site
  • Fees
#951946
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I frequently would do cash deposits at the ATM since it was convenient for me. One day the machine shut down in the middle of my transaction. After about 10 min of waiting I went into the branch and they tole me there was nothing they could do but if I call the...
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Wallingford, England
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Fifth Third Bank Banking Service
#928375
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They post-dated a withdrawal and held a deposit so my account would intentionally overdraft without ever showing a negative balance. Then they racked up $333 in OD fees, again, without the account ever been negative. Their customer service is horrible too. They lie so...
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Anonymous
Anonymous

Stop spending money you don't have! You're welcome!

1.0
Product
Fifth Third Bank Banking Service
I didn't like
  • Condesending way i was spoken to
  • Any part of dealing with this company
  • Customer service
#918801
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Fifth Third Bank Banking Service Review

Inconsistent policies, rude customer service. Holds funds for excessive time. Change in my checking perks...but Im expected to pay more fees. Lied to at branch then chastised by customer service. Do not bank here the employees are concerned only with their own agenda. Bank is not consistent with it's policies.
1.2
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Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
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Product or Service Quality
Reliability
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Value for money
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Product
Fifth Third Bank Banking Service
#890465
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New with this company as of April 2016 - have attempted to make 2 payments both of which show posted as payments received but the funds are not taken from the account.Then they add late fees!. Their customer services is horrible when you call- mostly foreign speaking...
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1.3
Product
Fifth Third Bank Banking Service
I didn't like
  • Handeling of our account
#867408
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