Product: Fifth Third Bank Banking Service Clear all filters (29 of 29 reviews match)
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Horrible bank.Rude and flippant customer service reps, incompetent with all aspects of banking. They have screwed up my online bill pay multiple times with emails telling me I need to schedule a bill to be paid when it's already scheduled... Then it will be paid...
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1.3
Product
Fifth Third Bank Banking Service
I didn't like
  • Dumb process
  • Incompetent employee
#1142830
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Fifth Third Bank - Pending Deposits

I drive for uber and lyft. They both offer express pay. I have over $100 in pending deposits. This has been like this for days.
3.0
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Fifth Third Bank Banking Service
#1075163
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It is our company's practice to notify our bank credit card issuers of upcoming overseas travel.Of the 3-7 credit/debit card issuers we contact, only Fifth Third requires a multi-personnel process which is so much more burdensome, i.e., time and labor intensive, that...
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1.0
Product
Fifth Third Bank Banking Service
I didn't like
  • Customer experience
#1063771
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Fifth Third Bank has extremely antiquated technology and it's a way for them find ways to charge you fees. They require that you do online internet banking...during branch hours. What is the point of internet banking then?! They charged me fees because I was...
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1.0
Product
Fifth Third Bank Banking Service
I didn't like
  • Web site
  • Hassle to call
  • Fees
#951946
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I frequently would do cash deposits at the ATM since it was convenient for me. One day the machine shut down in the middle of my transaction. After about 10 min of waiting I went into the branch and they tole me there was nothing they could do but if I call the...
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Wallingford, England
Product
Fifth Third Bank Banking Service
#928375
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They post-dated a withdrawal and held a deposit so my account would intentionally overdraft without ever showing a negative balance. Then they racked up $333 in OD fees, again, without the account ever been negative. Their customer service is horrible too. They lie so...
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Anonymous
Anonymous

Stop spending money you don't have! You're welcome!

1.0
Product
Fifth Third Bank Banking Service
I didn't like
  • Condesending way i was spoken to
  • Any part of dealing with this company
  • Awful customer service
#918801
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Fifth Third Bank Banking Service Review

Inconsistent policies, rude customer service. Holds funds for excessive time. Change in my checking perks...but Im expected to pay more fees. Lied to at branch then chastised by customer service. Do not bank here the employees are concerned only with their own agenda. Bank is not consistent with it's policies.
1.2
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Additional Fees
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Product
Fifth Third Bank Banking Service
#890465
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New with this company as of April 2016 - have attempted to make 2 payments both of which show posted as payments received but the funds are not taken from the account.Then they add late fees!. Their customer services is horrible when you call- mostly foreign speaking...
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1.3
Product
Fifth Third Bank Banking Service
I didn't like
  • Handeling of our account
#867408
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I had a problem with a gym membership drafting my account before it was supposed to, after a couple calls they reversed half but Fifth Third says they only credit $74.It's their policy. I made 6 calls in one day where the call was disconnected twice. I have been with...
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Anonymous
Anonymous

So your complaint is that you spent money you didn't have? STOP SPENDING MONEY YOU DO NOT HAVE!!!!

1.0
Product
Fifth Third Bank Banking Service
#834142
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Just experienced the worst thing that could happen had an atm that I pulled money from I pulled it multiple times that night charge me double every transaction.I called and submitted a dispute on it . And they gave me my money back it was 1509.00 well after it being...
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1.0
Product
Fifth Third Bank Banking Service
I liked
  • That i stood my ground
I didn't like
  • Awful customer service
  • Incompetent employee
  • Unfair debt
#830598
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