Product: Fifth Third Bank Loan Clear all filters (0 of 77 reviews match)
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For more than a year now, every month, my husband and I receive 2 to 3 phone calls from an offshore call center about our mortgage. Due to how our checks fall, we pay our mortgage on the 15th, we know it's due on the 1st but not late until the 17th, our budget works...
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Anonymous
Anonymous

They are allowed to call you every day after the due date which is the first. Your payments are late after the first but they don't charge a late fee until the 17th or 18th. D...

1.0
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Fifth Third Bank Loan
I didn't like
  • Harrassing phone calls
#1514440
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the whole world is computerized now a days and it takes that bank 10 days to do get a paper done what can actually be done with in a few minutes we will never EVER do business with that bank again they lack on all accounts to be a good bank not any of the employees...
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Anonymous

I live in Ohio and I don't obey Ohio laws, either.

1.0
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Fifth Third Bank Loan
I didn't like
  • Not professional
#1278324
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I have watched my son and his wife go through *** with Fifth Third Bank. They entered into a sales contract with a couple using Fifth Third bank for the loan. This couple was pre-approved for this loan. Closing was suppose to be in 45 days. My son and his wife...
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Jo Ann

To me fifth third bank should not be a bank they have illegal practices they have wronged me for 9 years on something that was paid off july of 2007 I have the document signed...

1.0
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Fifth Third Bank Loan
#908646
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Car dealer sold my loan to them. I paid it off 3 yrs ago. 5th/3rd never released the lien. TX state law says they have 10 days to electronically release lien. Called the bank, finally got a human to speak to, who said, "Yes, we will release lien and send you a...
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1.3
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Fifth Third Bank Loan
#896800
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Fifth Third Bank - Boat title from Old Kent Band accquired by 5/3 bank frome 2005.

Have talked to several people at 5/3 Old kent number is disconected, I have signed title. but now have to contact the original owner. Loan is from 12 years ago and they never got pay off letter from old Kent now 5/3. Wish me luck as I fear this is going to be a pending disaster. I have has trouble getting a hold of old owner. Will see if state of Michigan can help? OR it looks like I will be driving my boat illegally the rest of the summer. This is getting out of hand. I have not heard anything good about 5/3 bank. I do not look forward to dealing with them. 
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Fifth Third Bank Loan
I didn't like
  • Customer service and dumb procedure
#885848
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Fifth Third Bank - Trying to get my title

payed my loan off in half the time never got a title want to trade in and i cant. they sent me a release of lien its a hundred dollars for a duplicate title i payed for one when i bought the truck. i think its the law in ill to send the title. the said the titles in the mail havent seen it yet. i have titles for all my boats atvs cars i payed cash for but not the two trucks i had loans for. there all in my safe together so i dont think i misplaced the titles to my trucks.
Union, Illinois
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Fifth Third Bank Loan
#815249
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Fifth Third Bank - Loan Review from Cincinnati, Ohio

They are absolutely Terrible! With a 720 credit score couldn't get a $2500 loan consigning for my daughter to help start her credit. She also had a 700 plus credit score. It took 3 weeks of wasting my time and numerous calls and visits to get this news. Went to another bank and got the the on her own without me consigning and got the loan in 3 days. This bank is pathetic! Very unprofessional personal bankers. Really sad. I even have my mortgage through them. I will never deal with them again.
1.0
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Fifth Third Bank Loan
#804143
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Fifth Third Bank - WORST CUSTOMER SERVICE EVER!

NEVER AGAIN! HAVE BEEN A LOYAL CUSTOMER PAYING MY AUTO LOAN ON TIME SINCE 2011. ALL I WANTED TO DO WAS TO PAY OFF MY LOAN 7 PHONE CALLS, 7 different answers. Mailed payoff as was told the only way to do it. 10 days later ...they claim they never got the check. I cancelled the check and paid my bank a $30 fee. Called again and was told I could pay online..so some incompetent set up a log in and password . Went online and got to the end to pay off loan would not allow the transaction. Called again, was apologized to, and said loans cannot be paid online. But was told she would transfer me a loan specialist who would take my pay off over the phone. WRONG, started story from beginning. Loan specialist gave me the address to mail the pay off. Been there done that! No way to send overnight delivery with a tracking number! DARK AGES! Got a supervisor on the phone ..yet another answer. Said I have been paying my loan from my own bank bill pay...Advised that I do the pay off this way...DUH!!! So I did...waiting to see what happens..question is ..how many incompetent client service reps does it take to help a customer on the phone???6 to give the wrong information and a supervisor with common sense apparently. YOU HAVE BEEN WARNED.
1.0
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Fifth Third Bank Loan
I didn't like
  • Customer service and dumb procedure
#782359
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Fifth Third Bank - Worst customer service

I have contacted them a few times and have never had a good experience. they never help me with any problem I have ever had They act like you are a bother and *** for the questions you may have. I would never use them for anything again. Go somewhere else not worth the head ache. The other company I use for every other loan I have is the best I go there for everything and have never had any problems at all. Utah Community Credit Union. They are the Best!!!
1.0
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Heber City, Utah
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Fifth Third Bank Loan
#780234
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Fifth Third Bank Products and Services Reviews

Fifth Third Bank - Loan Review from Zeeland, Michigan

Long story short have car loan through 5/3 unfortunately totalled the car. Insurance tried to contact bank they were always requesting my SS number. Insurance contacted me to see if i could get another number. I went to the bank and they told me they did not know the number. The lady called the 800 number and was placed on hold. She said she had to leave at 430 and if they did not answer by then i would have to come back. Got the number. I told insurance to mail the chk to me. I recieved chk took it to the bank and was told they could not post it. The sent the chk to corporate. A week later and the chk is still not posted. When i called corporate they said after it is posted it will take ten days for the chk to clear. 3 weeks without a car and still counting i can't get another loan until this one shows paid. Thoroughly disgusted!!!!
Zeeland, Michigan
Product
Fifth Third Bank Loan
#708594
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