My house got flooded while we were visiting my grandchildren in New Jersey- I live in Douglasville, Georgia. My insurance sent me a check to cover initial expenses.
Unfortunately they wrote it in my name and Filth Thurd Bank. I was asked to endorse the check and send it to them. They got it on a monday, deposited the check to their account and asked me to call them bank the following week.
They never told me that they will deposit the check to their account and when they would send me the money - "just call us - next week".
They had initially promised to send the money right away. Very poor customer service.Now I have to fund materials using personal funds.
Product or Service Mentioned: Fifth Third Bank Checking Account.
Reason of review: Poor customer service.
Monetary Loss: $1000.
Preferred solution: Deliver product or service ordered.
I didn't like: Customer service and dumb procedure, Dumb process.