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New Reviewer

Funds NOT available from $54k check deposited 14 DAYS AGO

Fifth Third Bank - Funds NOT available from $54k check deposited 14 DAYS AGO
Update by user May 31, 2022

To make this situation even more ridiculous, they sent me a letter stating their holding my 54k check but to make the situation much easier on me they would refund any over drafts or returned checks.! They didn't give me any checks or a debit card! Due to the fact they...

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1 comment
#2228581

They did the same thing to me. Horrible bank with no remorse

ID
#3626381 Review #3626381 is a subjective opinion of poster.
Location
Bonita Springs, Florida
Pros
  • Make false promises with a straight face
Cons
  • Are rude & dismissive when confronted with factsu
  • Customer experience
  • Keep your money 14 days
Loss
$304
Preferred solution
I will close my account immediately. I don't need an empty excuse or apology from them. I just . I just dont want others to make the same mistake .

I am unable to find anyone by phone who does what I ask.

My credit card was compromised, I waited for 40 minutes to talk to the fraud department, asked that my card be canceled, they instead blocked it for 30 days. More fraudulent charges the day the block expired, I called again, went through the same routine, waited over...
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ID
#4044227 Review #4044227 is a subjective opinion of poster.
Location
Newark, Ohio
New Reviewer

5/3 owes me $6800.00

Fraud check against my 5/3 acct. Oxford OH Teller advised me wrong on Sept 2nd costing me to lose $6800.00. Teller told me the check was good. Someone at 5/3 needs to get this handled. Been a customer of 5/3 since 2001. If the teller had done what she should have done according to other 5/3 locations I would not have lost my money

User's recommendation: Find a different bank.

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ID
#3965627 Review #3965627 is a subjective opinion of poster.
Location
Oxford, Ohio
Cons
  • Tellers not advising you when you ask questions
Loss
$6800
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Hard to get ahold of someone

My mortgage loan was sold to this bank and I cannot get ahold of anyone to pay my mortgage. I sent a check with the voucher and envelope required and its been a month and no payment received. Very difficult to work with them! I hate this bank!

User's recommendation: Don’t bank here!

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ID
#3936042 Review #3936042 is a subjective opinion of poster.
Location
Sunnyvale, California
Cons
  • Bad customer service
Preferred solution
Fix your customer services
New Reviewer

If you want to hear it you have to call me at 859-691-****.

No time to write but can talk I have been a customer of 5th3rd since I graduated Law School at U K in 1983. I paid off all and every note or mortgage on time. I was a lawyer in Toyota International for 7 years. At one time I had 2 $100,000 unsecured plines of credit. iiu7mmkkmm miiI my me NM 66r
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ID
#3836756 Review #3836756 is a subjective opinion of poster.
Location
Lexington-Fayette, Kentucky
Pros
  • Make false promises with a straight face
Cons
  • Customer focus
Preferred solution
Deliver product or service ordered
New Reviewer

Robbed

Suppose to.put back overdraft fees only gave me a little i only got 600 out of my ssi checm just last montb co.e on

User's recommendation: Beware of Washington Street branch.

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ID
#3829023 Review #3829023 is a subjective opinion of poster.
Location
Saint Louis, Missouri
Loss
$74000
Preferred solution
Full refund
New Reviewer

Payoff

Simple request for payoff accommodation statement. Representatives always borderline rude and partially helpful. Literally the least satisfying and most frustrating financial interface experience in America. Do not recommend.

User's recommendation: Hard Pass.

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ID
#3822258 Review #3822258 is a subjective opinion of poster.
Location
Shelbyville, Indiana

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Verified Reviewer
New Reviewer

Payday advance

No comment I have not been been served as this. Is the first time I have seen this form. Also I do not know why you would use such an unprofessional term! I consider your firm on a higher level than the use of this term that is my final answer
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ID
#3800322 Review #3800322 is a subjective opinion of poster.
Location
Cincinnati, Ohio
Preferred solution
Just process my original request please

Over draft

Account was in the neg. $22 and some change i tried deposit the money when we found out but the atms was down and it was after business hours i literally left work to deposit it but couldnt so when i got off work around 130am i went back and deposited $24. But they...
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1 comment
#2211644

“He hasn’t over draft his account a lot...” He doesn’t deserve to have the fee waived.

ID
#3758736 Review #3758736 is a subjective opinion of poster.
Location
Detroit, Michigan

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New Reviewer

WORST BANK IN COUNTRY

HAD FRAUD ON MY ACCOUNT AT 120 DAYS STILL NO RESOLUTION HOLD TIME FOR AGENT IS CRAZY AS SOON AS I GET MY MONEY THEY STOLD WILL CLOSE ACCOUNTS STAY AWAY FROM THIS BANK HUNTINGTON BANK IS VERY GOOD
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ID
#3736691 Review #3736691 is a subjective opinion of poster.
Location
Chicago, Illinois
Loss
$2412
Preferred solution
Full refund
New Reviewer

Ii have been on hold now for 45-minutes on 7/1/22 after being transferred 3-different times... Home locations no longer answer the phone!! GOD-AWFUL CUSTOMER SERVICE!!! th

AUTHENTICATING MYSELF OVER & OVER... HOLDING FOR WAY TOO LONGGGGG... BEING TRANSFERRED REPEATEDLY... HAVING TO ALWAYS LEAVE A VM AT YOUR HOME BRANCHES AND/OR THEY ARE UNABLE TO FULFILL BASIC REQUESTS -- GLADLY THEY PUT YOU INTO THE AUTOMATED VOICE SYSTEM FOR A SO-CALLED CUSTOMER SERVICE REPRESENTATIVE... GOD-AWFUL!!!

User's recommendation: GO INTO THE BANK.... OH, BUT 1ST, DON'T FORGET TO MAKE AN APPOINTMENT...

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ID
#3722688 Review #3722688 is a subjective opinion of poster.
Location
Columbus, Ohio
Loss
$130
Preferred solution
Let the company propose a solution

Still didn’t get my $100 back

I transferred $100 to my old credit card and called right away instead of credited me they took the money out of my current credit card and still a month later no credit!! Even the superior said they would fix it not so

User's recommendation: Don’t use this bank!!

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ID
#3656637 Review #3656637 is a subjective opinion of poster.
Location
Oldsmar, Florida
New Reviewer

Rudeness

At 12:14p today (6/1/22), I deposited a check at the Hyde Park Plaza Kroger 5/3 branch. With that deposit, I requested a portion in cash back. The 5/3 customer service rep (Merinda Deaton) asked for an ID. I replied I did not have my ID. Ms Deaton then asked, "Do you...
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1 comment
#2190035

If you are going to request money from a bank teller, you need ID. Everyone knows this.

ID
#3629814 Review #3629814 is a subjective opinion of poster.
Location
Cincinnati, Ohio

More back for over payments for 2 months

My car loan that was paid off and months of over payments were made and aii the over payment I got back was 8.30 and word of mouth hurts and I will tell never use you for auto loan
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ID
#3612496 Review #3612496 is a subjective opinion of poster.
Location
Tampa, Florida
Loss
$450
Preferred solution
More money back
New Reviewer

Want to know why my check was rejected

If I dont get this resolved Im calling the better business bureau I have tried to pay my rent with my check and you declined it

User's recommendation: Never use this bank I have been a customer for over 20 years it’s a shame no live person answers.

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ID
#3605632 Review #3605632 is a subjective opinion of poster.
Location
Springfield, Illinois
Preferred solution
Let the company propose a solution

This bank allowed my soon to be ex steal all of my money out of my account

I was working a job and my soon to be ex was allowed to change my pin on my account and clean out everything! What Bank allows that to happen? His name wasnt even on my checking account. When I closed the account I took a police officer with me. I wanted the police to make a report on what had happened there!

User's recommendation: Do not trust this bank. They will let others steal all of your credits.

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ID
#3591271 Review #3591271 is a subjective opinion of poster.
Location
Indianapolis, Indiana

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