I have leased a car with 5th 3rd since 2008 and pride myself in having a credit score of 836 and ALWAYS making payments on time. I make my payments through my credit union and today received a call saying they did not get the payment.
When I checked with my credit union they said the check went out but was not cashed yet. When I called 5th 3rd back the customer service person was rude and told me that they didn't get the check, they would report me to the credit agencies, and my credit would be damaged and they were charging me a late fee.
When I asked to speak with a supervisor he kept threatening me and when he finally transferred me I waited forever. Obviously, all the complaints on the internet are going unheeded so I believe we should start by contacting the President of 5th 3rd which I will be doing right after I send this message.
Review about: Fifth Third Bank Checking Account.